RETURNS
Need to make a return?
No worries! You have a comfortable window of 7 days from the date your items are received to initiate a return To get the ball rolling, simply drop us an email to start the return process. We're here to help make it as smooth and hassle-free as possible
We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow BlueStar-Boutique 5 - 7 business days from the day we receive the returned package to process.
- We will email you after return has been processed to confirm what has been done.
NON REFUNDABLE ITEMS:
- Beauty
- Bodysuits
- Face masks
- Intimates/Lingerie
- Jewelry
- Swimwear
- Openpack Wholesale Orders